Less than four months ago, I reported on how I managed to slam a practically indestructible RAZR into my car door and the steps it took to replace it. I use my phone every day so the time it took, two days, seemed like an eternity.
Well I did it again. I took a perfectly good phone and then managed to drop it in a body of water. The phone was powered off at the time. I had let the battery die. The only complaint I have about the Motorola RAZR is the short battery life. To be honest, I use so many apps I know I am the cause for the short battery life.
Well, this time I knew what to do. I contacted VerizonWireless to re-activate my trusty Droid X. At least now I have a workable phone until my replacement arrives.
I then contacted Asurion Insurance to order a replacement phone. I got almost 80% through the online form when I miss-clicked (same as dropping a phone in water, I guess). This resulted in me having to contact Asurion by phone in order to talk to their verification department, oh oh…
I called the number they gave me and a representative answered and we went through the details all over again of the info I entered in my 80% completed online claim form.
She then informs me that I have to talk to someone from the verification department. But … that office is not open for another hour, so please call back then. You would think that the online contact form would have given their hours of operation. Oh well.
Hopefully, I will have the phone in time for #SobCon 2012. This post might even become part of the discussion. Who knows.
Mom Pop Pow! Where you can do it if you try!
Maybe, I’ll try harder to protect this replacement. New case? Less use? Or perhaps I should pay more attention? You think?